India's Services Sector
Economic Dominance and Vulnerability to AI
India's services sector accounts for approximately 55% of GDP and over 50% of export earnings. India is the world's largest exporter of IT/ITeS services, with sector revenues of approximately $250 billion (FY25), employing over 5.4 million directly. However, Generative AI and large language models pose a structural threat to routine knowledge-work tasks — data processing, coding, customer support, and basic analytics — that form a large share of India's IT/BPO exports. The expert panel is a direct policy response to this disruption risk.
- India's share of global IT/ITeS exports: ~55% of total outsourcing market
- Key services hubs: Bengaluru, Hyderabad, Pune, Chennai, Delhi-NCR, Mumbai
- IT sector employment: ~5.4 million direct; ~13 million indirect
- AI disruption risk: McKinsey Global Institute estimates up to 30% of work tasks in services can be automated by 2030
- NASSCOM: India's IT sector body; regularly tracks workforce reskilling needs in the AI era
- India's target: 10% global services export market share by 2047 (Viksit Bharat)
● Tracked since February 02, 2026 · last seen March 04, 2026 · updates as the daily brief publishes
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